Question

:

What is the minimum order ?

Answers

:

Minimum order is 1 x 20 ft container

Question

:

Do you accept sample order ?

Answer

:

Sample order is acceptable. However buyer has to pay for the production cost and shipping cost

Question

:

What is your payment term ?

Answer

:

All payments to be made in US dollars/EURO Dollar/Pound Sterling or a currency converter. We give the following options for payment :

Telegraphic Transfer (T/T) :Down payment 40%, the balance after shipment, when the copy of Bill of Lading is faxed to you. Letter of Credit (L/C) :Irrevocable L/C at sight 100%.

Question

:

How long is your delivery time ?

Answer

:

Our production process needs 30 - 60 days depends on the type of order and also model of furniture we have to make. But in average we need 45 days to complete an order

Question

:

How do you deal with complaints ?e.g furniture broken during shipment, etc

Answer

:

Send us proof of damaged / broken furniture during shipment via e-mail. We will replace the furnitures in the following shipment.